PRIVACY POLICY

1. Data We Collect

We may collect and process the following data about you:

  • Identity Data: Name, username or similar identifier.

  • Contact Data: Email address, telephone number, and postal address.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this site.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not collect any “Special Categories” of personal data (e.g., race, ethnicity, political opinions, religious beliefs, health data) unless you specifically provide it to us in a message.

2. How We Collect Data

We use different methods to collect data from and about you, including:

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated technologies: As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies. 

  • Third parties: We may receive Technical Data from analytics providers such as Google.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To fulfil a contract: Where we need to provide you with services or information you have requested.

  • Legitimate Interest: To improve our website, administer the site, and for internal analytics.

  • Legal Obligation: To comply with legal or regulatory requirements. 

  • Consent: Where you have given us explicit consent to process your data for specific purposes (e.g., sending marketing emails).

We do not sell your personal data to third parties.

4. Disclosure of Your Data

We may share your personal data with service providers who help us operate our website and business (e.g., hosting providers, IT support). We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We may also disclose your information if we are under a duty to share or comply with any legal obligation.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Withdraw consent at any time. 

If you wish to exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

7. Cookies

We use cookies to distinguish you from other users of our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.